We’re going to get a little bit into the weeds here with some engineering specifics, but we hope that overall this helps you understand why these outages have been occurring and what we’ve been doing to address each instance, as well as how we’re investigating the overall root cause. Our team, with the help of others at Blizzard, are working to bring the game experience to a place that feels good for everyone. This is not a complete solve to us, and we are continuing to work on this issue. A small number of players have experienced character progression loss–moving forward, any loss due to a server crash should be limited to several minutes. Tl dr: Our server outages have not been caused by a singular issue we are solving each problem as they arise, with both mitigating solves and longer-term architectural changes. We also want to give you some insight into how we’re moving forward. Since the launch of Diablo II: Resurrected, we have been experiencing multiple server issues, and we wanted to provide some transparency around what is causing these issues and the steps we have taken so far to address them. A point to note is that a queuing system is being added when connections get busy. Whatever the reasons, things are being fixed but slowly. How did they not know that was going to be a popular thing to do on a mass scale? This is due to the fact they underestimated how often players would be doing Baal, Pindleskin runs etc. It’s how so much of the community learned to play Diablo 2 and that knowledge has been passed down.Īnother point to note is that there is going to be a temporary limit on how quickly you can reconnect to start a new game. There were at least a good half dozen fansites pumping out guides and “how tos” including our previous site. I know from personal experience there were encyclopedic levels of information available and used by fans and that helped them get the most out of the game. therefore putting greater strain on the servers. For example, Blizzard claims people didn’t have access to information on how to play the game “properly” in 2001 but now they do and can easily find out how to do Pindleskin runs etc. Such fun.Īnyway, finally, we have some sort of an explanation of what’s going on which includes some odd statements.
One minute your characters are there, the next they’re not. One minute you can log in, the next you can’t. Diablo 2 Resurrected server problems have made this an interesting week for players.
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